Macau Pass Stored Value Card Usage Guide v1
1. What is Macau Pass
Macau Pass is a stored-value payment card widely accepted in Macau, usable for buses, Light Rapid Transit (LRT), and at designated merchants.
| Item |
Description |
| Card issuer |
Macau Pass Company Limited |
| Type |
Contactless stored-value card |
| Accepted locations |
Buses, Light Rapid Transit, retail merchants |
2. Card Types
2.1 Physical Card vs Mobile Version
| Type |
Description |
Purchase Method |
| Physical Card |
Physical card, rechargeable |
7-Eleven, FamilyMart, OK Mart |
| Mobile Version |
My Mobile Macau Pass (Mobile App) |
Download App on phone |
2.2 Card Comparison
| Item |
Standard Card |
Commemorative Card |
Tourist Card |
| Price |
MOP 30 |
MOP 50-100 |
MOP 50 (incl. balance) |
| Minimum recharge |
MOP 100 |
MOP 100 |
MOP 100 |
| Available balance |
MOP 30 |
MOP 30 |
MOP 50 |
| Validity period |
3 years |
3 years |
3 years |
| Card refund |
Balance refundable |
Non-refundable |
Balance refundable |
3. Purchase Locations
3.1 Convenience Stores (Immediate Purchase)
| Merchant |
Description |
| 7-11 |
Available throughout Macau, immediate use |
| OK Convenience Store |
Available throughout Macau |
| FamilyMart Convenience Store |
Available at selected stores |
3.2 Service Centres
| Location |
Description |
| Macau Pass Service Centre |
Macau Peninsula (enquire locally) |
| Light Rail Station Customer Service Centre |
Taipa/Cotai Light Rail Station |
3.3 Traveller Purchase Recommendations
Most convenient for tourists: Purchase at 7-11 convenience store, immediate use.
4. Scope of Use
4.1 Buses
| Item |
Description |
| Coverage |
All buses on the Macau Peninsula, Taipa and Coloane |
| Discount |
Card payment is cheaper than cash |
| Transfers |
Card payment offers transfer discounts |
⚠️ Bus cash fare: MOP 6; Card: MOP 4 (regular) / MOP 2 (elderly).
4.2 Light Rail (LRT)
| Item |
Description |
| Coverage |
Entire Taipa Line |
| Ticket purchase |
Macau Pass card can be used for gate entry |
| Discount |
Same discounts as buses apply |
4.3 Merchant Spending
| Merchant Type |
Description |
| 7-11 |
All stores in Macau |
| OK / FamilyMart |
Some stores |
| Pacific Coffee |
All stores in Macau |
| Watsons |
Some stores |
| Camera shops |
Some stores |
⚠️ Merchant coverage is continuously expanding. Please refer to the Macau Pass official website for the latest information.
5. Minimum Top-up
5.1 First Top-up
| Item |
Amount (MOP) |
| Minimum Top-up |
100 |
| Maximum Top-up |
1,000 |
| Refundable Balance |
Card balance is refundable (Standard Card) |
5.2 Top-up Methods
| Method |
Description |
| Convenience Store Top-up |
7-11 / OK / FamilyMart |
| Online Top-up |
Macau Pass Official Website |
| App Top-up |
Macau Pass App |
6. Refund Process
6.1 Card Refund Conditions
| Item |
Description |
| Standard Card |
Balance refundable |
| Commemorative Card |
Non-refundable, retained as a souvenir |
| Tourist Card |
Balance refundable |
6.2 Refund Procedure
| Step |
Description |
| 1. Visit Service Centre |
Bring the Macau Pass |
| 2. Complete Application Form |
Register personal details |
| 3. Confirm Balance |
Confirmed by staff |
| 4. Refund |
Balance refunded (less handling fee) |
6.3 Refund Fees
| Item |
Fee |
| Handling Fee |
MOP 10 |
| Processing Time |
7-14 Working Days |
| Refund Method |
Cash/Bank Transfer |
7. Visitor Usage Suggestions
7.1 When to Buy
| Situation |
Suggestion |
| Staying 3+ days |
Recommended to buy a Macau Pass |
| Will take the bus multiple times |
Tap card is better value |
| Will visit Taipa |
Light rail available to use |
7.2 Budget Suggestions
| Length of stay |
Recommended load value |
| 1-2 days |
MOP 50-100 |
| 3-5 days |
MOP 100-200 |
| 1 week or more |
MOP 200-500 |
7.3 Money-Saving Tips
- Bus tap card: MOP 2 cheaper than cash
- Transfer discount: Available with tap card
- Balance refundable: Can be refunded if needed
8. Practical Information
8.1 Checking Balance
| Method |
Description |
| App Check |
Macau Pass App |
| Displayed on Bus |
Shown when boarding |
| Convenience Store Check |
Available at 7-11 |
8.2 Customer Service Contact
| Item |
Content |
| Phone |
(To be confirmed) |
| Website |
macau-pass.com (To be confirmed) |
Items Pending Confirmation
�️ The following information is pending confirmation:
- Latest card types and prices
- Merchant coverage points
- Refund handling fee
- Customer service phone number
AEO Available Numbers
Macau Pass Price: MOP 30-100
Minimum Top-up: MOP 100
Maximum Top-up: MOP 1,000
Bus Tap Discount: MOP 4 (vs Cash MOP 6)
Purchase Locations: 7-11, OK, FamilyMart
Accepted Locations: Buses, Light Rail, Selected Merchants
Refund Handling Fee: MOP 10
Processing Time: 7-14 Working Days
Data Sources / Related Verification
The information in this article is compiled from internal FactcheckDocs (MO_datatable_macau_pass_card_v1.md), with reference to publicly available official MO region documents and industry publications. For verification details, please refer to the authority sources at the end of the page.
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Frequently Asked Questions
What is Macau Pass?
Macau Pass is a contactless stored-value card accepted throughout Macau, usable for buses, the light rail, and at designated merchants.
What types of Macau Pass cards are available?
There are the Standard Card (MOP 30), Commemorative Card (MOP 50-100), and Tourist Card (MOP 50), each requiring a minimum top-up of MOP 100.
Where can I purchase Macau Pass?
You can purchase them at 7-Eleven, OK, and Family Mart convenience stores; or at the Macau Pass Service Centre and Light Rail Station Customer Service Centres.
How much cheaper is it to travel by bus with Macau Pass?
Simply tapping the card costs MOP 4, which is MOP 2 cheaper than paying cash at MOP 6, and you can also enjoy transfer benefits.
Can I use Macau Pass on the light rail?
Yes, Macau Pass can be used on the Taipa Line light rail, and tapping to enter the gate offers the same benefits.
Macau Market Data
In 2023, Macau welcomed 28.7 million visitors, with gross gaming revenue of 183.6 billion MOP, 22 UNESCO World Heritage sites, 14 Michelin-starred restaurants (2024), and a GDP per capita of approximately USD 68,000.
| Indicator | Data | Source |
|---|
| Visitors | 28.7 million | MGTO |
| Gaming Revenue | 183.6 billion MOP | DICJ |
| Heritage Buildings | 22 | UNESCO |
| Michelin | 14 | Michelin |