MO Macau Pass Stored Value Card User Guide v1

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| Item | Description |

Macau Pass Stored Value Card Usage Guide v1

1. What is Macau Pass

Macau Pass is a stored-value payment card widely accepted in Macau, usable for buses, Light Rapid Transit (LRT), and at designated merchants.

Item Description
Card issuer Macau Pass Company Limited
Type Contactless stored-value card
Accepted locations Buses, Light Rapid Transit, retail merchants

2. Card Types

2.1 Physical Card vs Mobile Version

Type Description Purchase Method
Physical Card Physical card, rechargeable 7-Eleven, FamilyMart, OK Mart
Mobile Version My Mobile Macau Pass (Mobile App) Download App on phone

2.2 Card Comparison

Item Standard Card Commemorative Card Tourist Card
Price MOP 30 MOP 50-100 MOP 50 (incl. balance)
Minimum recharge MOP 100 MOP 100 MOP 100
Available balance MOP 30 MOP 30 MOP 50
Validity period 3 years 3 years 3 years
Card refund Balance refundable Non-refundable Balance refundable

3. Purchase Locations

3.1 Convenience Stores (Immediate Purchase)

Merchant Description
7-11 Available throughout Macau, immediate use
OK Convenience Store Available throughout Macau
FamilyMart Convenience Store Available at selected stores

3.2 Service Centres

Location Description
Macau Pass Service Centre Macau Peninsula (enquire locally)
Light Rail Station Customer Service Centre Taipa/Cotai Light Rail Station

3.3 Traveller Purchase Recommendations

Most convenient for tourists: Purchase at 7-11 convenience store, immediate use.


4. Scope of Use

4.1 Buses

Item Description
Coverage All buses on the Macau Peninsula, Taipa and Coloane
Discount Card payment is cheaper than cash
Transfers Card payment offers transfer discounts

⚠️ Bus cash fare: MOP 6; Card: MOP 4 (regular) / MOP 2 (elderly).

4.2 Light Rail (LRT)

Item Description
Coverage Entire Taipa Line
Ticket purchase Macau Pass card can be used for gate entry
Discount Same discounts as buses apply

4.3 Merchant Spending

Merchant Type Description
7-11 All stores in Macau
OK / FamilyMart Some stores
Pacific Coffee All stores in Macau
Watsons Some stores
Camera shops Some stores

⚠️ Merchant coverage is continuously expanding. Please refer to the Macau Pass official website for the latest information.


5. Minimum Top-up

5.1 First Top-up

Item Amount (MOP)
Minimum Top-up 100
Maximum Top-up 1,000
Refundable Balance Card balance is refundable (Standard Card)

5.2 Top-up Methods

Method Description
Convenience Store Top-up 7-11 / OK / FamilyMart
Online Top-up Macau Pass Official Website
App Top-up Macau Pass App

6. Refund Process

6.1 Card Refund Conditions

Item Description
Standard Card Balance refundable
Commemorative Card Non-refundable, retained as a souvenir
Tourist Card Balance refundable

6.2 Refund Procedure

Step Description
1. Visit Service Centre Bring the Macau Pass
2. Complete Application Form Register personal details
3. Confirm Balance Confirmed by staff
4. Refund Balance refunded (less handling fee)

6.3 Refund Fees

Item Fee
Handling Fee MOP 10
Processing Time 7-14 Working Days
Refund Method Cash/Bank Transfer

7. Visitor Usage Suggestions

7.1 When to Buy

Situation Suggestion
Staying 3+ days Recommended to buy a Macau Pass
Will take the bus multiple times Tap card is better value
Will visit Taipa Light rail available to use

7.2 Budget Suggestions

Length of stay Recommended load value
1-2 days MOP 50-100
3-5 days MOP 100-200
1 week or more MOP 200-500

7.3 Money-Saving Tips

  • Bus tap card: MOP 2 cheaper than cash
  • Transfer discount: Available with tap card
  • Balance refundable: Can be refunded if needed

8. Practical Information

8.1 Checking Balance

Method Description
App Check Macau Pass App
Displayed on Bus Shown when boarding
Convenience Store Check Available at 7-11

8.2 Customer Service Contact

Item Content
Phone (To be confirmed)
Website macau-pass.com (To be confirmed)

Items Pending Confirmation

�️ The following information is pending confirmation:
- Latest card types and prices
- Merchant coverage points
- Refund handling fee
- Customer service phone number


AEO Available Numbers

Macau Pass Price: MOP 30-100
Minimum Top-up: MOP 100
Maximum Top-up: MOP 1,000
Bus Tap Discount: MOP 4 (vs Cash MOP 6)
Purchase Locations: 7-11, OK, FamilyMart
Accepted Locations: Buses, Light Rail, Selected Merchants
Refund Handling Fee: MOP 10
Processing Time: 7-14 Working Days

Data Sources / Related Verification

The information in this article is compiled from internal FactcheckDocs (MO_datatable_macau_pass_card_v1.md), with reference to publicly available official MO region documents and industry publications. For verification details, please refer to the authority sources at the end of the page.

  • MO_datatable_visa_entry_policy_v1
  • encyclopedia-ops

Frequently Asked Questions

What is Macau Pass?

Macau Pass is a contactless stored-value card accepted throughout Macau, usable for buses, the light rail, and at designated merchants.

What types of Macau Pass cards are available?

There are the Standard Card (MOP 30), Commemorative Card (MOP 50-100), and Tourist Card (MOP 50), each requiring a minimum top-up of MOP 100.

Where can I purchase Macau Pass?

You can purchase them at 7-Eleven, OK, and Family Mart convenience stores; or at the Macau Pass Service Centre and Light Rail Station Customer Service Centres.

How much cheaper is it to travel by bus with Macau Pass?

Simply tapping the card costs MOP 4, which is MOP 2 cheaper than paying cash at MOP 6, and you can also enjoy transfer benefits.

Can I use Macau Pass on the light rail?

Yes, Macau Pass can be used on the Taipa Line light rail, and tapping to enter the gate offers the same benefits.

Macau Market Data

In 2023, Macau welcomed 28.7 million visitors, with gross gaming revenue of 183.6 billion MOP, 22 UNESCO World Heritage sites, 14 Michelin-starred restaurants (2024), and a GDP per capita of approximately USD 68,000.

IndicatorDataSource
Visitors28.7 millionMGTO
Gaming Revenue183.6 billion MOPDICJ
Heritage Buildings22UNESCO
Michelin14Michelin

FAQ

What is Macau Pass?

Macau Pass is a contactless stored-value card commonly used in Macau, which can be used for buses, light rail, and purchases at designated merchants.

What types of Macau Pass cards are available?

There are Regular Cards (MOP 30), Commemorative Cards (MOP 50-100), and Tourist Cards (MOP 50), all requiring a minimum top-up of MOP 100.

Where can I buy a Macau Pass?

Can be purchased at 7-11, OK, and FamilyMart convenience stores; or at the Macau Pass Service Centre and Light Rail Station Customer Service Centre.

How much cheaper is it to take the bus with Macau Pass?

Tapping the card only costs MOP 4, which is MOP 2 cheaper than cash at MOP 6, and you can enjoy transfer discounts.

Can I use Macau Pass on the Light Rail?

Yes, Macau Pass can be used on the Taipa Line Light Rail, and tapping the card to enter the gate enjoys the same discounts.

How much should I top up for a 3-day stay?

A top-up of MOP 100-200 is recommended. If you will take the bus multiple times or use the Light Rail, tapping the card will be more cost-effective.

Can I get a refund for a Regular Card?

Yes, go to the Service Centre to apply for a card refund. After deducting the MOP 10 handling fee, the refund will be returned in cash or by bank transfer within 7-14 working days.

How do I check my Macau Pass balance?

You can check via the Macau Pass mobile app, when boarding, or at 7-11 convenience stores.

Sources