Frequently Asked Questions
Is there a charge for listing on the platform?
Currently basic listing is free, but verification services and advanced exposure features may involve fees. It is recommended to first create a basic profile for free, observe the traffic effect, and then consider a paid upgrade.
How many customers can a restaurant bring after being recommended?
Traffic depends on the restaurant type and reviews. Currently the platform is still in its early stages, actual conversion rate needs time to accumulate data. It is recommended to use it as an additional exposure channel rather than the main source of customers.
How long does the verification process take?
General review takes 3-7 working days, depending on the completeness of submitted documents. It is recommended to prepare complete documents to avoid delays, and Macau merchants should first prepare business registration and related proof.
What documents need to be prepared for verification?
Basic requirements include business registration proof, restaurant exterior photos, menu, and contact details. Restaurants in Taiwan need a unified number, and Macau merchants can provide a business registration bureau proof.
How to improve restaurant exposure ranking?
Regularly updating information, replying to customer reviews, and increasing the number of photos are all helpful. Good customer reviews and activity are key factors affecting ranking.
